Returns
RETURNS
CHANGE OF MIND RETURNS.
Purchases that have been made in error for example, if you have ordered/purchased for unwanted gifts.
Oceania Lab Ltd T/As Impact Life will accept a Change of Mind return as long as they meet the following guidelines:
- Returned within 30 days from purchase
- With proof of purchase e.g. receipt (Bank statements are not accepted as a proof of purchase)
- Item must be unused and in original packaging (e.g. Shrink Wrap)
A refund or credit will be given on the product / item only. Item to be returned at customers expense.
RETURN PROCESS
Please contact admin@impactlife.nz and our staff can advise you on the steps to take to resolve your issue.